NevozoneYour business calls, connected
Give your team a connected business phone system with extensions, welcome menus, call queues and routing. Raabta brings your calls together through an Asterisk-based cloud PBX.
What Raabta — Cloud PBX covers
From a small office to a distributed team, we configure a phone system around how your business handles calls. Direct callers to the right department, let them wait for an available agent, and connect employees through internal extensions.
Request a new PBX setup, help with an existing system or ongoing maintenance. We agree the features, hosting, device requirements and support scope before starting.
External calling requires a compatible SIP trunk and phone numbers from a telephony provider. We can integrate your provider; provider availability, calling charges and subscriptions are agreed separately.
Built for teams that
- need one business phone system for your team
- want callers directed to the right department
- need queues when staff are busy
- have office-based or remote employees
- want help configuring or migrating an existing PBX
What is included
The full scope of this service, grouped by what it does for you.
Set up and connect
Build the PBX and connect your team and telephony provider.
- Cloud PBX setup and configuration
- Employee extensions and internal calling
- IP phone and softphone configuration
- Integration with your SIP trunk provider
Welcome and route
Guide callers to the right people during and outside business hours.
- IVR menus and welcome announcements
- Ring groups and call forwarding
- Business-hours and after-hours routing
Handle busy periods
Queue callers and distribute calls to available agents.
- Call queues and agent call distribution
Capture messages and calls
Configure voicemail and optional recording with an agreed retention policy and any required caller notices.
- Voicemail configuration
- Optional call recording configuration
Migrate and maintain
Get assistance with an existing PBX and agree the ongoing support you need.
- Existing PBX configuration and migration assistance
- Ongoing maintenance and support by agreement
How we work with you
A predictable path from first call to steady-state operations.
Assess
We review your environment, risks and goals, then agree on scope and priorities.
Onboard
We document systems, deploy monitoring and migrate support with no disruption.
Operate
Our team monitors, patches, supports and secures your environment around the clock.
Improve
Regular reviews turn reports into a roadmap for cost, performance and risk reduction.
Priced for your environment
Every business is different, so we scope each engagement in a short consultation and give you a clear, fixed quote with no surprises.
What shapes your quote
- Number of users and devices
- Number of sites and locations
- Support hours and response times (SLA)
- Compliance and reporting requirements
Want to talk about Raabta — Cloud PBX?
Tell us about your environment. We reply within one business day with next steps.